How to Make More Sales by Giving Your Customers Less Choice
Thursday, May 28th, 2009You know how it is – you open the menu in a new restaurant and are bombarded with hundreds of different options. There’s every starter, main, side and desert dish that’s ever been cooked and all of them come with a complicated explanation. It takes ages to decide on a choice and when you finally order, you worry about whether you’ve made the right decision. The same scenario could be applied to filling in a survey, buying a coffee, going to the supermarket or choosing a holiday. Having too much choice can lead people to become anxious, confused or panicked and as a result they make no choice at all because it’s simply too difficult to make a decision.
The same is true if you sell products or a service online – too much choice can result in your customers making no choice at all and clicking away from your website without spending a penny. So how can you make sure you’re not bombarding your customers with too much information, especially if you sell a lot of products? Check out the top tips below…
